You will normally receive your sofa around 2-5 weeks after we have received your payment (please see individual product pages for delivery details or Post Codes availability). However, during busy periods, or deliveries to rural and distant areas may take a little longer. Please ensure your shipping address and mobile number is correct, as we take no responsibility for undeliverable orders due to incorrect addresses or contact numbers. You can check that we have your correct personal details by going onto www.hmfurniture.co.uk and sign in via “My Account” select “your address book” this will show your current details.

As soon as your item’s ready we will contact you with a date of delivery. If you can not accept the first option then you will be offered other alternatives.

Your order will be delivered by a professional Courier Company. Delivery days are Monday to Sunday between 8am and 10pm. Delivery is not available on public holidays. These orders will be delivered on the next working day. Please note, we can not guarantee delivery times but the courier will inform you if the expected delivery time changes. 

On Delivery 

On the day of delivery the Courier Team will unpack your furniture, install it in the room of your choice (on the ground floor only) and remove all packing materials from your home and recycle wherever possible. To make sure you are completely satisfied with your furniture the Courier Team will ask you to sign for your furniture after it has been installed. Two man premium delivery does not apply to Northern Ireland Post Codes.

Please ensure all access points are clear of obstacles. If there are steps leading to your flat or apartment an additional handling fee will apply. The fee is £10 per floor to a maximum of £30. This should be paid to the driver at the point of delivery. 

Please note we do not accept responsibility if the furniture ordered will not fit through doorways or becomes stuck in narrow areas within your property. It is the customer’s responsibility to measure all spaces before placing an order. 

Northern Ireland Delivery: 1 man can assist to place the furniture in to the entrance of the property at entirely the customers responsibility.